WEBVTT
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Welcome to season five of SEL in EDU.
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This is a space for educators who believe social emotional learning isn't an add-on.
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It's part of how we teach, lead, and show up every day.
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I'm Dr.
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Krista Lay, and in each episode, we'll explore real stories, practical strategies, and the human side of learning that helps schools grow with intention.
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Today I'm joined by Chris Fenning, who helps people communicate effectively at work, from teachers talking with parents to teams trying to collaborate clearly under pressure.
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His practical methods have been used in organizations like Google, JP Morgan, and NATO, and taught at universities around the world.
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He's the author of multiple award-winning books on communication and training.
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In this conversation, we zoom in on his newest work, how to run effective meetings and why meetings in education don't have to feel like a drain.
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You'll hear simple, usable tools, especially Chris's topic, purpose, output framework, and one idea that reframes everything.
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Lessons are meetings too.
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Welcome back to season five of SEL and EDU listeners.
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I am again here with the amazing Chris Venning, who is the expert on communication, and he has a new book out on hosting effective meetings.
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Chris, thank you so much for spending more time with us and helping us figure out how we can streamline and be better in education.
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Oh, it's a real pleasure to be back.
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A returning guest means we gave some real value to listeners last time.
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So I'm up for doing the same thing again.
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Thank you.
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So the first book that we were talking about was around communication.
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And here it was about emails and how to communicate more effectively.
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Now we're going to look at the internal processes with effective meetings.
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And as I sat down to read your book, I kept thinking IEP meetings, team level meetings, MTSS meetings, professional learning meetings, faculty meetings, departments.
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So many meetings.
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And then I had this aha moment with even our lesson plans and our time with our students are meetings.
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And what were you hearing that led you to put this into something that is understandable and quick for people to use?
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Oh, the first thing is I really want to pull on something that you just mentioned, which is even lessons are meetings.
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I've not heard that before, but my eyes literally went wide as you said it, because they are.
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It is a bringing together of people to achieve a particular purpose.
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In a classroom, hopefully it's more of a workshop environment, a little more interactive.
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But meetings should be interactive and there's a clear purpose and a desired output and outcome at the end.
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What a great way to think of lessons as very topic-specific meetings.
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Love that.
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And I hope as you share, we're going to pull out some of those threads as well with our students.
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Oh, no problem.
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I get to learn things from these conversations as well.
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It's wonderful.
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But coming back to why did I write the book?
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Part of it was I'd spent a lot of time in meetings myself.
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I worked at about 15,000 meetings during my employed career.
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And I had to confess, I led a lot of terrible meetings, certainly at the beginning, and fewer of them at the end as I learned to do it better.
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So I had a lot of lived experience of very painful, unproductive meetings.
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And then in my role now as a communications coach and trainer, it was a topic that came up in many conversations.
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So I could be working with a client or an organization on something different, perhaps helping their software developers talk to non-software developers.
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And in those conversations, someone would always say, by the way, we have this thing with meetings.
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And it would always come up as a do you have any advice for it?
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And so I went and looked at what advice is already out there.
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And I bought probably the top 25 books on Amazon and Barnes and Noble on the topic of meetings.
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And I went through them and felt that something was missing.
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I wanted to fill that gap to give something that was very simple and practical for people to use.
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So in my research brain, I'm hung up on what was missing.
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That little hook in there, didn't that?
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Because all of a sudden I'm like, what did you find?
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What was your next step?
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So what I found in terms of a gap is that there's a lot of great advice, and I'm not knocking other meeting books.
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There's some that aren't great, and there are some that are excellent.
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There's always a range in every book category.
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But what was missing was that many of these books focused on one particular type of meeting.
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So there's a book that its title includes the word meeting.
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It's about running great meetings, but actually it's about running half-day workshops.
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And that's a very different style of meeting.
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It's not the thing most of us find ourselves sat through in our jobs, whether it's daily or weekly.
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Others would focus on just decision-making, meetings where decisions are made.
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And very useful, but only one type of meeting.
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And so the gap, when I looked across all these different books, and I have a stack of books filled with post-it notes and stickies and all my own comments, the gap was what are the fundamental rules that apply to every meeting, regardless of the topic?
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And they were in the other books, but not all brought together in one place.
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And I still felt there were some gaps that I could contribute my own ideas to as well.
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What are the just the simple things that make all emails better?
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In this case, what are the simple things that make all meetings better?
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Yeah.
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And you touched on two pieces that jumped out for me in your book.
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And the one was around picking the right activities to match the goal.
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So I highlighted all of that.
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Was it information gathering?
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Was it idea generation?
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Was it progress tracking?
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And making sure that what you were aligning was matching that.
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And I think that has to do with picking an activity with is it a meeting or is it a workshop?
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So definitely in my mind, as somebody who develops professional learning for educators, three hours is not a meeting.
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No, it's not, at least I hope it's not.
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I think of a meeting as being talked at.
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And honestly, that's where we're all like, that could have been an email, or even just a video with like short snippets of scent that we could read on our own.
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When you think about defining a meeting, what does that mean for you versus a workshop?
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Oh, yeah.
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First of all, I really hope that we can change in a positive way that view of a meeting.
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If your view of a meeting is I'm going there to be talked at, that speaks to an experience of really bad meetings.
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Perhaps not as effective as they could be, a much nicer way to say that.
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A meeting is absolutely not just a receiving of information.
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And you mentioned a great thing we can do instead, which is if I was planning to set up a meeting and I think, do I need input from others?
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Is anyone going to do anything in this meeting, or is it just a delivery of information?
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If that's the case, I should send an email, send a short video, which you mentioned, which is a great way to do it, send a voice note or something else.
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So a meeting should very rarely be just a delivery of information.
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And all meetings should be interactive.
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There is a clear purpose for a meeting.
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They should produce a thing.
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And that thing could be a decision, it could be a prioritized list, it could be a lesson plan, it could be an agreement with a parent on something, could be the plan for the staff Christmas party.
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But there's something that is produced in a meeting.
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The meeting is there for a purpose and there's an output.
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Whereas a meeting can be in any topic at all.
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It can be for the benefit of the individuals, for the organization, for a project, for a student.
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So those are the differences.
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Workshop is more of a learning-teaching, producing environment, and a meeting is production-based, but it's on any topic.
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People don't need to learn something during that session.
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I'm having a big aha because based on that, if we go back to this idea of the lesson plans and whether you've got 45 minutes, 53 minutes, or 90 minutes with students, I really think that maybe it shouldn't be a class, but it should be a workshop.
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I love that.
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Yes, that's from a very personal perspective.
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My background's not in sort of school-based education.
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I obviously went through it, but not from a professional perspective.
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And I love the idea of them being workshops because I went to school a long time ago, or it feels a long time ago for me, and I went to a chalk and talk or sage on the stage style of education, where someone would stand at the front and they would write on the blackboard a million words a minute is what it felt like.
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And we would busily scratch everything down.
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There'd be pop quizzes, which would be the extent of the interaction.
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Stress.
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And that's it.
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Yes.
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Although at the time it wasn't stressful, it was I had the I want to show off whether I was right or wrong.
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Turns out I was wrong a lot more than I was right in those sections.
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But moving on from that chalk and talk style, that rote learning style was what I grew up with.
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But I was very lucky that towards the end there were far more interactive workshop-based.
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And as one example, a history lesson.
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History can be very dry.
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It can be delivered.
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This is my area now.
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You're right.
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It can be.
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I was a social studies teacher.
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Oh, lovely.
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So there's pick an area of history, and students can read, or they can be talked to, or it can be very dry.
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We had a lesson, one that really sticks in my mind was about the Battle of Hastings.
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It's a very important battle in English history when the then French king, William the Conqueror, came across, beat Harold.
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There was an arrow in the eye.
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It's all gripping stuff.
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But even that can be taught in a very dry way.
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But the battle itself was workshopped.
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We all stood up, all the desks were moved, we became the battalions, we became the cavalry, we became the archers and moved around the room.
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And then we got to choose where we think we would go next.
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And we were told what would work and what wouldn't, and what happened.
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And it was connected to the story.
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And that was so engaging that it was a far more workshopped event.
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And we got to come up with what the strategies might be.
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And so very different from just book learning.
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Okay, I love that.
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I had a chance to visit different areas in France.
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And we went to William the Conqueror's Castle, and the students were like, Oh, we're tired.
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We don't want to spend two euros to go inside.
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And we're like, well, we're gonna go there and look.
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We're outside of this gate at William the Conqueror's Castle, and all the kids are like, Why are we not going in?
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We're like, oh my gosh, you didn't want to go.
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But my history heart was dying inside because I'm it's right there.
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I'm looking at it and I can't get it.
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Yeah, absolutely.
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And one of the reasons that history in the UK is you have to learn it so fast is there's just a lot more of it there than there is here in the US from documented history and so on.
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So I'm becoming more familiar with the US history lessons as my daughter goes through the school here, but it tends to start at a slightly later date.
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Yes, and history teachers will still say there's not enough time.
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There's never enough time to go into the detail.
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Yes.
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But the way that you talked about making it engaging, and I wrote down from your book about validating with the participants.
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And when we look at SEL skills, that's about collective agency and how are we all coming together and making decisions toward a final outcome.
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In the work that you're doing and talking with people, what parts are people really grappling onto that that are meaningful for them?
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So the most common ones, and you've picked one of the ones which is it's the least common, but it's one of my favorites, that validation is so important.
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And make sure we don't move on.
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I want to come back to how that can work with children, why that's so important as well.
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But to answer the question about what do others come back with, it's the core concept.
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There's a three-part framework in the book that affects every part of a meeting.
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Before the meeting, when you're planning it, when you start the meeting and introduce it, when you want to keep the meeting on track, and when you close the meeting, and even afterwards when you're doing follow-ups, there is a three-part framework that makes every part of that easier.
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And so the thing that most people grab onto is the framework and it's TPO.
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And that's topic, purpose, and output.
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And I'm very specific on that.
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It's output, not outcome.
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Because an outcome can be how you feel, it can be long-term consequences.
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An output is a thing, the thing that you produced.
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And that is so important for a meeting being effective, because in a period of time, we're bringing a group of people together to produce an output.
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And again, that could be a decision, but it's something you can at least write down or print out.
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And so that framework is the thing most people will grab onto.
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And just as an example of how it's useful in the planning stage, if you are planning a meeting, it should have a clear topic.
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There should be a clear purpose.
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For example, updating the budget based on new advice from finance.
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And then the output is an updated budget.
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So you leave with that output.
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And when you know those three things, you can invite the right people.
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Who do I need to revise the budget?
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What activities do we need to do to revise the budget?
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We should review it, we should make the updates, we should agree the finalized item.
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Those are three different activities, or at least three different stages.
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And then you can put that in the invite and send an informative invitation that people can then use to compare that meeting against another one they've been invited to at the same time.
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And they can say which one is most relevant, most important.
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Can I ditch one?
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Do I need to reschedule?
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Topic, purpose, output.
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It's the core of every part of a great meeting.
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I love that because that is, as I held it up, one of the other pieces that I pulled out.
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And I appreciate that you talked about output versus outcome.
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I think sometimes in my work and with kids, we do focus on the outcome.
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How are you feeling?
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The affective piece.
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But we also need the output as well.
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I think what makes it a little bit different in education is that sometimes meetings overlap, but generally there's one that you are like, yeah, I have to be at this one because it's mandatory, or the students have to be sitting in my classroom.
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Yes, they have mandatory meetings back to back all day.
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And you talked about too, like the length of time and what's expected of us.
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So we're reducing maybe some stress barriers because when you're talking about the topic, purpose, and output, people know very clearly what their role is and how they're contributing to that output and how it's relevant to them.
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Absolutely.
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And in an education environment, do we fought the overall goal of academic year to be able to pass the exams at the end or to have learnt a certain amount of information or be able to be proficient with certain methodologies and frameworks, whatever the subject is.
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But each individual lesson has a particular output.
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And for a kid sat in the class thinking, oh, why am I sat through another math lesson?
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Like, why is this relevant?
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One or two sentences to say, what we're going to do today is learn this particular part of calculus.
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And the reason this is important is it's usually two questions on the final exam.
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Yes.
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That ties it to something that's relevant and meaningful for the student.
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They may still not care that much, but at least they're being reminded of the importance.
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Even better is tying it into a day-to-day thing.
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And you might not think this is important, but when you sign your first rental agreement and there are three hidden fees in there, and you have to work out what they're actually going to mean for you month by month.
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This is the thing that teaches you to do that.
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One of the things that you reminded me of is just today a blog post went out in the newsletter about a student who wanted to be an automechanic and didn't want to read Romeo and Juliet.
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And we talked about finding out some commonalities there.
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And it reminded me of that math problem because that would have been me like, why do I need to know this?
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And yes, I know there's a test there, but I also think part of the relevance can be, hey, Krista, you are really good with a growth mindset.
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You persevere and can struggle through hard problems.
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Even you might not get the right answer, but you can show the perseverance.
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And maybe somebody else on your team gets the right answer, but doesn't have that skill set.
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And so the relevance for us, or even I'm thinking an adult in the room might not necessarily be the knowledge setup, but the skill set that they're bringing to advance the topic and the purpose towards the Absolutely.
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And we're talking about that from a very mature perspective of being able to understand the rationale.
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You mentioned Romeo and Juliet.
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The reason that was explained to me as being important was do you ever want to date a girl or a guy and understand the craziness that goes on in each other's heads?
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And have you ever heard of anyone who doesn't get on with their partner's parents?
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This will show you what not to do.
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Yes.
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And that's very relatable to 14-year-old me.
00:18:08.079 --> 00:18:08.799
And to most.
00:18:08.880 --> 00:18:11.119
And I think that's why they keep it in ninth grade.
00:18:11.680 --> 00:18:17.359
The cautionary tale of where it could go if you're not in a healthy relationship.
00:18:17.759 --> 00:18:23.200
But how often is it explained like that rather than this is on the test, Shakespeare is great, you're going to learn about language.
00:18:23.359 --> 00:18:23.920
No, you're not.
00:18:24.160 --> 00:18:29.759
You're going to learn about some life and you're going to see how not to do some stuff and how messed up it can get quickly.
00:18:29.920 --> 00:18:32.319
Like it's a lesson in poor decision making.
00:18:32.640 --> 00:18:33.039
Yes.
00:18:34.880 --> 00:18:42.799
So that tying it to the meetings, the purpose isn't always the thing that you make the biggest fuss about.
00:18:42.960 --> 00:18:45.200
And this is particularly true in a sales environment.
00:18:45.359 --> 00:18:49.440
Everyone knows that a sales meeting is about buying and selling and someone's going to try and convince you.
00:18:49.599 --> 00:18:54.079
But you wouldn't say the purpose of this meeting is for me to convince you to buy my product.
00:18:54.319 --> 00:18:59.039
We would say the purpose of the meeting is for me to answer any questions you've got about how this works.